Last updated: 1 December 2025
This Privacy Policy explains how Jkavw Nail (“we”, “us”, “our” or the “Site”) collects, uses and looks after your personal information when you visit our website, shop with us, or get in touch.
By using our Site, you are agreeing to the way we handle your information as set out below. If you are not comfortable with this Policy, please do not use the Site or our Services.
1. Changes to this Privacy Policy
1.1 From time to time, we may update this Privacy Policy to reflect changes to our services, the law, or how we handle your data.
1.2 When we do, we will update the “Last updated” date at the top of this page.
1.3 We encourage you to check back occasionally so you know how your information is being used.
2. Information we collect
2A. Information you share with us
2A.1 When you shop with us, create an account, contact us, or sign up to hear from us, you may give us:
a) Your name and contact details, such as email address, phone number and postal address.
b) Your order information, including billing address, delivery address and purchase history.
c) Your account details if you choose to create one, such as a username and password.
d) Any information you include in messages you send to us, for example questions, feedback, or support requests.
2B. Information we collect automatically
2B.1 When you browse the Site, we automatically collect certain information using cookies and similar technologies. This may include:
a) Your IP address, browser type and device information.
b) Which pages you visit, how long you stay on them and how you found our Site.
c) General usage and performance data that helps us understand how the Site is used and how we can improve it.
2C. Information from third parties
2C.1 We may receive information about you from:
a) E-commerce and hosting providers that help us run our online shop.
b) Payment processors who securely handle your payments.
c) Delivery partners so we can get your order to you.
d) Analytics and advertising partners to help us understand how people discover and interact with our brand.
e) Social media platforms when you interact with our content or adverts.
3. How we use your information
3A. To manage your orders and account
3A.1 We use your information to:
a) Process your orders and take payment.
b) Arrange delivery and send you order updates.
c) Manage your account and order history if you choose to create an account.
d) Handle any questions, issues or support requests you send our way.
3B. To communicate with you
3B.1 We may contact you to:
a) Send important information about your orders, such as confirmations and shipping updates.
b) Respond to messages, questions or concerns you raise.
3B.2 If you have opted in to marketing, we may also:
a) Send newsletters, updates, offers or launch news.
b) Share content we think you may genuinely be interested in, based on how you interact with our Site.
You can unsubscribe from marketing emails at any time by using the link in our emails or by contacting us.
3C. To improve and protect our Site
3C.1 We also use your information to:
a) Keep our Site running smoothly and securely.
b) Analyse how people use our Site so we can improve layout, content and user experience.
c) Help detect and prevent fraud, misuse or unauthorised activity.
4. How we share your information
4.1 We do not sell your personal information.
4.2 We may share your information with trusted third parties who help us run our business, for example:
a) Payment providers who securely process your payments.
b) Couriers and fulfilment partners who deliver your order.
c) IT, hosting and e-commerce providers who power our website.
d) Marketing and analytics partners who help us understand how our brand is performing.
e) Professional advisers such as legal or compliance support, where needed.
4.3 We may also share information if:
a) We are required to do so by law, regulation or court order.
b) It is necessary to protect our rights, property, safety, or that of our customers.
c) Our business is ever sold, merged or restructured, in which case relevant data may be transferred as part of that process.
5. Reviews, photos and other content you share
5.1 If you choose to leave a review, tag us in photos, or post content publicly about Jkavw Nail, this information may be visible to others online.
5.2 We cannot control how third parties may use or store information that you make public, so please only share what you are comfortable with.
6. Links to other websites
6.1 Our Site may include links to other websites or social platforms that we do not control.
6.2 Their privacy practices may differ from ours. We recommend reading the privacy policies on any external sites before providing them with your personal information.
7. Children
7.1 Our Site and products are intended for adults. We do not knowingly collect personal information from children under the age of 16.
7.2 If you believe a child has provided us with their details, please contact us at [email protected] so we can remove this information.
8. How we protect and store your information
8.1 We use reasonable technical and organisational measures to help keep your personal information safe.
8.2 However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
8.3 We keep your information only for as long as it is needed for:
a) Fulfilling your orders and providing our services to you.
b) Meeting legal, tax or regulatory obligations.
c) Resolving disputes or enforcing our terms.
When it is no longer needed, we aim to delete or anonymise it safely.
9. Your rights and choices
Depending on where you live, you may have rights over your personal information, including the right to:
9.1 Ask for a copy of the personal information we hold about you.
9.2 Ask us to correct information that is inaccurate or incomplete.
9.3 Ask us to delete your information, where this is legally possible.
9.4 Object to certain types of processing or ask us to restrict how we use your information.
9.5 Withdraw consent for marketing at any time.
If you would like to exercise any of these rights, please email us at [email protected]. We may need to confirm your identity before we can action your request.
10. International transfers
10.1 Our service providers may be based in countries outside your own, which means your information may be transferred internationally.
10.2 Where required, we use appropriate safeguards (such as standard contractual clauses or equivalent measures) to help ensure your data is protected in line with applicable data protection laws.
11. Concerns or complaints
11.1 If you have any concerns about how we handle your personal information, we would always appreciate the chance to address this first. You can contact us at [email protected].
11.2 You may also have the right to lodge a complaint with your local data protection authority.
12. How to contact us
If you have any questions about this Privacy Policy, or about how we handle your personal information, you can contact us at:
Email: [email protected]
We are always happy to help.
